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Smart Software
Real Impact

For more than 125 years, TELENORMA has stood for innovation in software and technology. As the technological backbone of the Competence Alliance, they deliver CAP, advanced POS systems, and AI solutions that connect brands with people through intelligent, scalable, and intuitive technology.

Innovation with Purpose

From the Customer Activation Platform (CAP) to AI-driven analytics and HANDELSFAKTOR POS systems, TELENORMA provides business and marketing solutions that are secure, data-driven, and easy to scale. Technology built to deliver real impact where it matters.

Our Core Solutions

HANDELSFAKTOR – The Next Generation of PoS Systems

HANDELSFAKTOR is one of Europe’s most advanced browser-based POS solutions, powered by TELENORMA, combining inventory management, payment processing, and e-commerce integration in a single, scalable platform. With 400+ modules and proven cross-industry success, HANDELSFAKTOR enables businesses to grow and innovate with ease.

Customer Activation Platform (CAP)

Intelligent platform for consumer engagement and campaign management, with AI modules, real-time analytics, and global scalability.
CAP helps brands create campaigns that feel personal, seamless, and effective, giving you measurable results without the complexity.

AI-Centric Marketing Solutions

TELENORMA develops tailor-made AI solutions that help businesses harness data intelligently. From Receipt Insights for consumer analytics to DataGenics for GDPR-compliant data intelligence and automated marketing workflows, we empower companies to make their processes more efficient, smarter, and customer-focused.

Custom Software Development

Tailored solutions for enterprise or consumer-facing needs, led by TELENORMA, the member mainly engaged in development, leading innovation of systems and software.
We build software that works for your business, not the other way around, so your team can do more, faster, and with less friction.

New Concepts – Powered by TELENORMA

The Customer Activation Platform (CAP) is TELENORMA’s all-in-one solution for intelligent brand and customer activation, combining AI tools like receipt insights and DataGenics, real-time data and flexible interfaces for secure, scalable campaigns.

TELENORMA also drives retail innovation with HANDELSFAKTOR, a leading browser-based POS system. From e-commerce integration to automated workflows, TELENORMA is the technological innovation driver of the Competence Alliance.

Need Help?

Your guide to legal requirements, data security, and risk control.

Our development division, led by TELENORMA, combines over a century of retail expertise with cutting-edge technology. They focus on creating practical, scalable, and user-friendly solutions that actually make businesses easier to run.

Absolutely. From enterprise platforms to consumer-facing apps, we tailor every solution to fit your goals, processes, and growth plans.

Security is a top priority. We design every platform with robust encryption, compliance measures, and industry-standard best practices to keep your data safe.

Yes! The Competence-Alliance offers ongoing support, maintenance, and updates, ensuring your systems stay reliable, current, and optimized for performance.

AI-powered tools like Receipt Insights and DataGenics turn raw data into actionable insights. This helps you understand customers better, automate workflows, and make smarter business decisions.

Definitely. We builds solutions with growth in mind. Whether you expand locally or globally, your software can scale seamlessly alongside your business.

If you need help

Let’s turn your vision into reality -
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